Because all travel is booked through Spencer, we already hold everything we need – PNR, passport details, travel policy parameters, and live itinerary data. There's no scramble to gather information. When disruption hits, we're working [...]
Emergency flight rebooking and disruption management are core parts of Spencer's managed travel service – not an add-on. If there are airline-imposed change fees that fall outside waiver coverage, we'll advise you before proceeding. Our [...]
After-hours emergency travel support is included in Spencer's managed travel service – it's not a separate product or a bolt-on fee. If a rebooking incurs airline change fees that fall outside applicable waivers, we'll advise [...]
Immediately. There's no queue, no hold music, no automated menu to navigate. After-hours calls connect directly to an on-call consultant. If you've ever sat on hold with an airline at midnight, you'll understand why this [...]
Yes, fully. The majority of after-hours calls involve international itineraries, where time zones create situations that fall squarely outside business hours. Our consultants can access global airline inventory, reroute through alternative hubs, and coordinate with [...]
Suite 7.02, Tower B, 201 Coward Street, Mascot,
NSW 2020, Australia
Map link
Phone: +61 2 9281 5477
Afterhours: +61 2 7229 3206
Email: contact@spencercorporatetravel.com.au
We acknowledge the Gweagal, Bidjigal and Gadigal people, who are the traditional custodians of the land on which we meet and work. We pay our respects to them and their cultures, and to their Elders past, present and future.
© Copyright Spencer Corporate Travel
