Business Travel FAQs
No. We can manage every aspect of your travel logistics when travelling for business meetings, events and conferences. Our services include booking flights, accommodation and ground transport, travel insurance, sourcing meeting venues and booking meeting rooms, creating event registration websites, and booking pre- and post-event travel activities for extended breaks, such as local tours, experiences and team building activities.
Modern business travel technology is designed to scale. SMEs and growing businesses should benefit from the same visibility, control and traveller support as larger organisations, without the complexity. The right travel management technology reduces manual admin and gives teams confidence that travel is managed professionally and safely.
Business travel technology provides real-time traveller tracking, alerts and emergency communication tools. This allows businesses to quickly locate and support travellers during travel disruptions, safety incidents or emergencies, meeting duty of care obligations and protecting employee wellbeing.
Yes. By consolidating bookings, tracking unused ticket credits and reporting on total travel spend, business travel technology helps organisations identify savings opportunities, improve budgeting accuracy and strengthen supplier negotiations. Better visibility leads to better commercial outcomes.
Business travel technology embeds your travel policy directly into the booking and approval process. Travellers are guided to book travel with approved suppliers, fare types and budgets at the point of booking – reducing out-of-policy spend while still giving travellers choice and flexibility.
Business travel technology helps companies plan, book, manage and monitor their business travel in one place. It typically includes online booking, traveller profiles, approvals, duty of care, reporting and traveller support solutions. The goal is to make business travel easier, safer and more cost-effective for both travellers and businesses.
Yes. We offer self-booking tools supported by experienced travel consultants, giving businesses flexibility and control while maintaining high levels of service, compliance and support.
It provides continuity of service, stronger buying power through consolidated travel spend, and full visibility of travellers for enhanced duty of care and reporting.
Spencer Corporate Travel provides end-to-end corporate travel, meetings and events travel, and group travel management for Australian businesses – including flights, accommodation, ground transport – underpinned by dedicated in-house travel experts, intuitive technology and 24/7 traveller support.
Because service, expertise and relationships make a real difference in modern business travel programs.
Our clients choose us for:
- Personal, proactive service
- Deep industry knowledge
- Local accountability
- Agility that large TMCs struggle to match
We don’t try to be the biggest. We focus on being the best partner for your business and team.
Yes. And integrating these services under one corporate travel program is a major advantage for businesses – driving improved supplier negotiations and savings opportunities, and greater visibility over total travel spend.
We support:
- Group travel for 10+ travellers
- Business meetings and events logistics
- Consolidated reporting across all corporate, events and group travel
- A single partner who understands your business end-to-end
Clear reporting underpins better decision making.
At Spencer Corporate Travel, you’ll have access to:
- Consolidated travel spend across suppliers and travellers
- Insights into compliance, savings and trends
- Data to support budgeting and supplier negotiations
- Regular reviews to optimise your program
Whether you’re embarking on your first managed travel program or transitioning from another TMC or travel provider, we make the transition smooth and structured so your team can stay focused on business.
Our onboarding includes:
- A dedicated implementation leader
- Clear timelines and responsibilities
- Traveller and booker training
- Travel policy setup and system configuration
Travel rarely goes exactly to plan. That’s where we step in.
We offer:
- 24/7 emergency and after-hours travel support from in-house Australian travel experts
- Fast rebooking during delays, cancellations or disruptions
- Clear escalation paths when issues are time-critical
When things change, your travellers are never left on their own.
We use technology to enhance service, not replace it.
Our travel solutions include:
- Online booking tools for booking flights, accommodation and car hire
- Traveller profile management and approval workflows
- Reporting dashboards for travel spend, compliance and forecasting
- Support for finance and expense integration
We ensure our travel technology is easy to use, well adopted and backed by real support.
Traveller wellbeing is widely known to support a more productive and effective travelling workforce.
We provide:
- Clear visibility of traveller movements for enhanced duty of care
- Proactive support during travel disruptions, delays or global events
- 24/7 assistance from experienced in-house travel professionals
- Practical travel advice before, during and after travel
Our travel technology drives efficiency and convenience, and it’s real people and great service that make all the difference.
High-touch service and industry expertise is at the core of everything we do.
Your travel program stakeholders are supported by:
- A dedicated, local Australian travel team who know your business and travel program objectives
- Experienced travel consultants, not call centres
- Clear service standards and fast response times
- Real people available when travel plans change or unexpected issues arise
We support your travellers and travel program managers every step of the way.
Spencer Corporate Travel helps your business to:
- Design a tailored travel program backed by our extensive corporate travel industry expertise, customer service excellence and intuitive travel technology
- Access competitive corporate airfares, accommodation and car rental rates alongside New Distribution Capability (NDC) airline content in a single booking channel
- Drive strong travel policy compliance to reduce program leakage and risk
- Track and forecast travel expenditure through consolidated travel reporting
- Combine travel, meetings and group travel spend to strengthen buying power and supplier negotiations
